The Browser Compatibility page allows you to test your browser's compatibility with the New Mexico Medicaid Web Portal secure environment. From this page you can determine the following information about your current browser's compatibility with our site:

Your current browser and browser version
What browsers and browser versions you can use
How to upgrade your browser and encryption strength
How to configure your browser to use SSL version 3.0
How to enable cookies within your browser
How to enable javascript within your browser

Your Current Browser and Browser Version


To be compatible with this web site's security features, we require that you use one of the browsers listed below.
  • Microsoft Internet Explorer 9.0 and higher
  • Google Chrome 40.x and higher
  • Mozilla Firefox 40.x and higher

What Browsers and Browser Versions You Can Use
Whichever browser version you use, it must support 128-bit encryption (also called "strong", "domestic" or "U.S." encryption). The 128-bit version of a web browser gives you the highest level of protection possible whenever you use our online application over the Internet. To check the encryption strength of your browser, follow these instructions:

Microsoft Internet Explorer
  • From the menu bar choose "Help" then choose "About Internet Explorer"
  • Look for the cipher strength information.
  • If the cipher strength is 40-bit, you will need to upgrade your browser.
Netscape Navigator
  • From the menu bar choose "Help" then choose "About Navigator"
  • Within the encryption information you should see the line "This version supports U.S. encryption".
  • If the line reads "This version supports International encryption" you will need to upgrade your browser.
How to Upgrade Your Browser and Encryption Strength
If you need to upgrade to a new browser or upgrade the encryption strength of your current browser, go to the Netscape or Microsoft Site.


How to Configure Your Browser to Use Secure Socket Layer (SSL) Version 3.0

Microsoft Internet Explorer 6.x
  • From the Menu, choose "Tools"
  • Choose "Internet Options"
  • Choose the "Advanced" Tab
  • Scroll down to the "Security" heading
  • Check "Use SSL 3.0"
Netscape Navigator 7.0
  • From the Menu, choose "Edit"
  • Choose "Preferences"
  • Expand "Privacy & Security"
  • Choose "SSL"
  • Check "Enable SSL version 3"

How to Enable Cookies within your Web Browser
Microsoft Internet Explorer 6.x
  • From the Menu, choose "Tools"
  • Choose "Internet Options"
  • Choose the "Privacy" Tab
  • Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
  • Click "OK"
Netscape Navigator 7.0
  • From the Menu, choose "Edit"
  • Choose "Preferences"
  • Expand "Privacy & Security"
  • Select "Cookies"
  • Check "Enable All Cookies"
  • Click "OK"
How to Enable JavaScript within your Web Browser
Microsoft Internet Explorer 6.x
  • From the Menu, choose "Tools"
  • Choose "Internet Options"
  • Choose the "Security" Tab
  • Select the "Internet" icon
  • Click the "Custom Level..." button at the bottom of the dialog box
  • Scroll down the list until you see the heading "Scripting"
  • The first section below the "Scripting" header is "Active Scripting"
  • Click the "Enable" radio button under "Active Scripting"
  • Click "OK"
  • Close the remaining boxes by clicking "Yes" or "OK"
  • As a final step, click the "Refresh" button on the browser tool bar. This will ensure that the new setting to enable JavaScript has taken effect.
Netscape Navigator 7.0
  • From the Menu, choose "Edit"
  • Choose "Preferences"
  • Expand "Advanced"
  • Select "Scripts & Plugins"
  • Under the text "Enable JavaScript for" check "Navigator"
  • Click "OK"
  • As a final step, click the "Reload" button on the browser tool bar. This will ensure that the new setting to enable JavaScript has taken effect.